Join the Colby Insurance Group team.
An environment that fosters opportunity and growth.
A company is only as good as the people behind it. We are always interested in meeting talented individuals who want to progress their careers and make a difference in our business.
We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business—delivering results to our clients and driving our company to success. We make it our job to treat them well.
We recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefit package is regularly reviewed and modified to ensure we offer those benefits most valuable to both the employee and their family.
Open Positions
Assistant Account Manager - Personal Lines
This is an entry-level position. Bring your talents and enthusiasm to our growing local insurance agency. We are currently hiring for an Assistant Account Manager. If you are detail-oriented, love working with customers, and are eager to learn and grow in the insurance industry, attach your resume and cover letter below or email them to insure@colby-group.com.
This is a full-time position with full benefits, including: Medical, 401K, Dental, Vision, Paid Vacation, and Paid Holidays.
Job Title: Assistant Account Manager – Personal Lines
Department: Personal Lines
Reports To: Personal Lines Manager
Objective: Provide excellent service to clients in a pleasant and professional manner. Work as a team to service clients.
Duties and responsibilities include, but are not limited to:
- Greet customers by phone and in person
- Correspond with customers via email in response to servicing requests
- Take payments on the phone or in person
- Handle all billing-related questions and issues
- Take all the first reports for claims filed with the agency
- Direct customers to the appropriate Account Manager
- Process incoming correspondence
- Process policy changes
- Assist in appointment setting with local agents
- Help with processing tasks in the agency management system
- Accurately document client requests and transactions
- Any other tasks the Management Group may assign
EDUCATION:
The Assistant Account Manager is expected to obtain and maintain their broker’s license, pursue certifications and professional designations appropriate to their role, and attend seminars to stay abreast of industry changes.
SKILLS:
Excellent written and verbal communication skills are essential to working with customers and supporting your team. Attention to detail, the ability to manage competing demands, and the ability to work quickly and efficiently are all imperative for this position. Accurate and consistent documentation skills are paramount. This position requires a welcoming and professional demeanor when dealing with clients, fellow team members, and Carrier personnel.
EXPERIENCE:
This position requires a college degree or a high school diploma. Customer service and office experience are a plus. P&C licensing is required within the first year of employment. Colby Insurance Group has an internal training program and pays for the employee’s P&C license.
Account Manager - Personal Lines
Bring your talents and enthusiasm to our growing local insurance agency. We are currently hiring for a Personal Lines Client Advisor. Attach your resume and cover letter below or email to .
This is a full-time position with full benefits: Medical, 401 (k), Dental, Vision, Paid Vacation, and Paid Holidays.
Job Title: Account Manager – Personal Lines
Department: Personal Lines Insurance
Reports To: Personal Lines Manager
General Description: Proactively review accounts and reach out to clients to advise them on what coverages and policies will best protect them.
Duties and responsibilities include, but are not limited to:
- Review accounts and consult with clients 45 days prior to renewal
- Meet goals set by management
- Complete reactive service renewal requests in a timely manner
- Review and remarket accounts with large premium increases
- Review book of business for potential remarketing as determined by management
- Reach out to clients who have not had recent agency contact
- Handle all Surplus Lines renewals
- Other duties as assigned.
EDUCATION:
The Account Manager is expected to have and maintain his/her broker’s license, pursue certifications and professional designations in accordance with his/her role, and attend seminars to keep abreast of industry changes.
SKILLS:
Excellent communication skills are essential for an Account Manager, as this position requires frequent communication with clients and carriers. Attention to detail, determination to complete a task and ability to prioritize workload is essential. Individuals must be able to manage their own workload and balance competing demands. An Account Manager must have extensive knowledge of our current carriers and excel at using PLRater and other rating software.
Accurate and consistent documentation skills are a must, and it is imperative that workflows are followed. Educating clients on coverages and gaps in their policies is of utmost importance. This position requires that the team member become well-versed in our common and specialized markets to better serve our clients. Rating and remarketing accounts that meet the remarketing criteria set by management must be done thoroughly and efficiently.
EXPERIENCE:
This is a senior-level position and requires a college degree or a high school diploma, along with 1-2+ years of experience in the insurance industry. All candidates must have their P&C license to be considered for this position.
Account Executive - Personal Lines
Bring your talents and enthusiasm to our growing local insurance agency. We are currently hiring for a Personal Lines Account Executive. Attach your resume and cover letter below or email to .
This is a full-time, salary position with full benefits including: Medical, 401K, Dental, Vision, Paid Vacation and Paid Holidays.
Job Title: Account Executive – Personal Lines
Department: Personal Lines Insurance
Reports To: Personal Lines Manager
General Description: Provide excellent support and client experience with incoming new business calls and leads. Advise customers on what coverages and policies will best protect them. Formulate a well-rounded insurance protection plan with additional policies and endorsements where necessary.
Duties and responsibilities include, but are not limited to:
- Take incoming quote inquiries from a variety of sources.
- Quote new business with preferred carriers when able.
- Maintain accurate and complete intake information in the agency management system (Epic).
- Follow onboarding process and hand-off to servicing staff.
- Meet management expectations for timely servicing standards.
- Meet sales goals as established by management.
- Provide expertise and guidance for new customers on recommended coverages.
- Recommend additional policies when needed.
- Other duties as assigned.
EDUCATION:
Account Executive is expected to maintain his/her broker’s license, pursue certifications and professional designations in accordance with his/her role, and attend seminars to keep abreast of industry changes.
SKILLS:
Excellent written and verbal communication skills are essential for an Account Executive. A sales mindset is necessary for this role. Attention to detail, the ability to manage competing demands, and working quickly and efficiently are all important. Accurate and consistent documentation skills are paramount. This position requires a welcoming and professional demeanor when dealing with clients as well as carrier personnel.
EXPERIENCE:
This position requires a college degree or a high school diploma with at least 3-5 years of experience in the insurance industry. P&C licensing is required, and industry designations are highly recommended.
Assistant Account Manager - Commercial Lines
Bring your talents and enthusiasm to our growing local insurance agency. We are currently hiring for a Commercial Lines Assistant Account Manager. Attach your resume and cover letter below or email to .
This is a full-time position with full benefits including: Medical, 401K, Dental, Vision, Paid Vacation and Paid Holidays.
Job Title: Commercial Lines Assistant Account Manager
Department: Commercial Lines
Reports To: Commercial Lines Insurance Manager
General Description: The Assistant Account Manager will support the account management team, primarily by handling repetitive, reactive tasks.
Duties and responsibilities include, but are not limited to:
- Answer incoming calls. Greet walk-ins.
- Answer client billing questions and process client payments
- Review and process daily mail
- Check the status of cancellations, reinstatements, and claims. Update the agency management system accordingly.
- Issue binders, evidences, certificates, and auto ID cards.
- Ensure policies have been received per the agency’s request and renewed in the system according to department guidelines.
- Review and update the agency management system as needed.
- Processing duties include: change requests, cancellation requests, LPRs and Close Out Letters.
- Submit glass claims to carriers.
- Review policies and endorsements for accuracy and send to insured when applicable.
- Participate in seminars, classes, and community events.
- Provide back-up for Account Managers as needed.
- Other duties as assigned.
EDUCATION:
This position requires a minimum of a high school diploma. Assistant Account Managers are expected to obtain and maintain their broker’s license, pursue certifications and professional designations in accordance with their role, and attend seminars to keep abreast of industry changes.
SKILLS:
Attention to detail and consistency are paramount. The ability to manage competing demands and work quickly and efficiently are all imperative to this position. Documentation skills are essential. This position requires a welcoming and professional demeanor when dealing with clients as well as carrier personnel.
Account Manager - Commercial Lines
Bring your talents and enthusiasm to our growing local insurance agency. We are currently hiring for a Commercial Lines Account Manager. Attach your resume and cover letter below or email to .
This is a full-time position with full benefits: Medical, 401 (k), Dental, Vision, Paid Vacation, and Paid Holidays.
Job Title: Commercial Lines Account Manager
Department: Commercial Lines
Reports To: VP of Commercial Lines Insurance
Objective: Provide advanced sales and customer service support for the department manager and producers by obtaining, maintaining, expanding, and servicing commercial lines client accounts.
Duties and responsibilities include, but are not limited to:
- Review daily mail and coordinate processing with Customer Service Representatives.
- Answer and fulfill telephone requests for your assigned client accounts.
- Enter all required data into computer system to maintain file data as current as possible on each assigned account or file.
- Assist other Account Managers as needed.
- Rate and quote renewal commercial lines risks.
- Rate and quote new business commercial lines risks.
- Remarket accounts at review when necessary.
- Review, process, place or assist in placing commercial lines applications.
- Review commercial applications, renewal requests and endorsements for adherence to underwriting authority and guidelines as established by the agency companies.
- Prepare endorsement requests on commercial lines insureds as required, update system info.
- Prepare policies, endorsements, binders, certificates as required, update system info.
- Rate and compute endorsement requests or other return premiums when required.
- Review company policies and endorsements for accuracy as required.
- Process Premium finance contracts as needed.
- Keep up to date on the rating system, forms and coverage.
- Participate in seminars and classes for skill and knowledge development and expansion.
- Enter and monitor all required data in computer system to maintain integrity of account information.
- Perform other duties as required.
EDUCATION:
Account Managers are expected to maintain his/her broker’s license, pursue certifications and professional designations in accordance with his/her role, and attend seminars to keep abreast of industry changes.
SKILLS:
Excellent written and verbal communication skills are essential as a Account Manager. Attention to detail, the ability to manage competing demands, and working quickly and efficiently are all imperative to this position. Documentation skills are paramount. This position requires a welcoming and professional demeanor when dealing with clients as well as carrier personnel.
EXPERIENCE:
This position requires a college degree, or a high school diploma with at least 2 years of experience in the insurance industry. P&C licensing is required for this position
Application
We are passionate about serving our clients, developing our team of professionals, and giving back to our communities. If you are a committed professional with a passion for delivering unparalleled service, we are interested in hearing from you.
Company Benefits
Join our team and enjoy these benefits as you take your career to the next level.
- 401(k)
- Dental
- Vision
- Medical
- Paid Vacation
- Paid Holidays
Request an Insurance Quote
As an independent agency, we are here to help you find the right coverage.
Get a Quote
It only takes a minute to get started.
- Fill out the form, we’ll be in touch.
- Go over your options with an agent.
- Get the coverage you need.
