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A company is only as good as the people behind it. We are always interested in meeting talented individuals who want to progress their careers and make a difference in our business.
We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business—delivering results to our clients and driving our company to success. We make it our job to treat them well.
We recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefit package is regularly reviewed and modified to ensure we offer those benefits most valuable to both the employee and their family.
Open Positions
Administrative Assistant
Bring your talents and enthusiasm to our growing local insurance agency. We are currently hiring for an Administrative Assistant – Receptionist. Attach your resume and cover letter below or email to insure@colby-group.com.
This is a full-time, salary position with full benefits including:
Medical, 401K, Dental, Vision, Paid Vacation and Paid Holidays.
Job Title: Personal Lines Administrative Assistant
Department: Admin
Reports To: Personal Lines Department Manager
Objective: Aid and support clients and internal operations
Duties and responsibilities include, but are not limited to:
- Retrieve telephone, email, web submissions, and fax messages and forward to appropriate personnel.
- Assist walk-ins, collect payments, print receipts and post to carrier website(s).
- Answer incoming telephone calls, make inquiries and forward to appropriate personnel.
- Review and process daily mail according to respective department guidelines.
- Process scanning for Commercial and Personal Lines Reps.
- Participate in seminars and classes as required.
- Cover duties and responsibilities of account managers as needed.
- Other duties and responsibilities as required.
Personal Lines Client Services Manager
Bring your talents and enthusiasm to our growing local insurance agency. We are currently hiring for a Personal Lines Client Services Manager. Attach your resume and cover letter below or email to insure@colby-group.com.
This is a full-time, salary position with full benefits including:
Medical, 401K, Dental, Vision, Paid Vacation and Paid Holidays.
Job Title: Personal Lines Client Services Manager
Department: Personal Lines
Reports To: Manager of Personal Lines Insurance Department
Objective: Provide excellent service to clients in a pleasant and professional manner. Together they will work as a team to service clients.
Duties and responsibilities include, but are not limited to:
- Handle all billing-related questions and issues
- Take all first reports for claims filed with the agency
- Answer all policy-specific questions
- Complete request forms for account reviews
- Process incoming correspondence
- Answer specific coverage questions that require rating
- Service client walk-ins that want an instant reactive renewal review
- Any other tasks the Management Group may assign
EDUCATION:
Client Service Manager is expected to maintain his/her broker’s license, pursue certifications and professional designations in accordance with his/her role, and attend seminars to keep abreast of industry changes.
SKILLS:
Excellent written and verbal communication skills are essential as a Client Service Manager. Attention to detail, the ability to manage competing demands, and working quickly and efficiently are all imperative to this position. Accurate and consistent documentation skills are paramount. This position requires a welcoming and professional demeanor when dealing with clients as well as carrier personnel.
EXPERIENCE:
This position requires a college degree or a high school diploma with at least two years of experience in the insurance industry. P&C licensing is required within the first year of employment.
Position Specifications:
- Hours 8:00 to 4:30 PM Monday – Friday (not restricted to a certain branch)
- Strong work ethic and ability to work independently
- Teamwork is essential as this position requires the CSM to assist other members of the department when needed for the benefit of the client experience
Personal Lines Client Advisor
Bring your talents and enthusiasm to our growing local insurance agency. We are currently hiring for a Personal Lines Client Advisor. Attach your resume and cover letter below or email to insure@colby-group.com.
This is a full-time, salary position with full benefits including:
Medical, 401K, Dental, Vision, Paid Vacation and Paid Holidays.
Job Title: Personal Lines Client Advisor
Department: Personal Lines
Reports To: Manager of Personal Lines Insurance Department
Objective: Proactively review accounts and reach out to clients to advise them on what coverages and policies will best protect them.
Duties and responsibilities include, but are not limited to:
- Review accounts and consult with clients 45 days prior to renewal
- Meet goals set by management
- Complete reactive service renewal request in a timely manner
- Review and remarket accounts with large premium increases
- Review book of business for potential remarketing as determined by management
- Reach out to clients who have not had recent agency contact
- Handle all Surplus Lines renewals
- Any other tasks the Management Group may assign
EDUCATION:
Client Service Manager is expected to maintain his/her broker’s license, pursue certifications and professional designations in accordance with his/her role, and attend seminars to keep abreast of industry changes.
SKILLS:
Excellent communication skills are essential for a Client Advisor as this position requires communicating with clients and carriers. Attention to detail, determination to complete a task, and ability to prioritize workload is essential. Individuals must be able to manage their own workload and balance competing demands. Client Advisor must have extensive knowledge of our current carriers and excel in the use of PLRater and other rating software.
Accurate and consistent documentation skills are a must, and it is imperative that workflows are followed. Educating clients on coverages and gaps in their policies is of utmost importance. This position requires that the team member become well-versed in our common and specialized markets to serve our clients better. Rating and remarketing accounts that meet the remarket criteria set by management must be done thoroughly and efficiently.
EXPERIENCE:
This is a senior-level position and requires a college degree or high school diploma with at least seven years of experience in the insurance industry. All candidates must have their P&C license to be considered for this position.
Position Specifications:
- Hours 8:00 to 4:30 PM Monday – Friday (not restricted to a certain branch)
- Strong work ethic and ability to work independently
- Teamwork is essential as this position requires the CSM to assist other members of the department when needed for the benefit of the client experience
Personal Lines Account Executive
Bring your talents and enthusiasm to our growing local insurance agency. We are currently hiring for a Personal Lines Account Executive. Attach your resume and cover letter below or email to insure@colby-group.com.
This is a full-time, salary position with full benefits including:
Medical, 401K, Dental, Vision, Paid Vacation and Paid Holidays.
Job Title: Personal Lines Client Advisor
Department: Personal Lines
Reports To: Manager of Personal Lines Insurance Department
Objective: Provide excellent support and client experience with incoming new business calls and leads. Advise customers on what coverages and policies will best protect them. Formulate a well-rounded insurance protection plan with additional policies and endorsements where necessary..
Duties and responsibilities include, but are not limited to:
- Take incoming quote inquiries from a variety of sources
- Quote new business with preferred carriers when able
- Maintain accurate and complete intake information in EPIC
- Follow onboarding process and handoff to servicing staff
- Meet management expectations for timely servicing standards
- Meet sales goals as established by management
- Provide expertise and guidance for new customers on coverages
- Recommend additional policies when needed
EDUCATION:
Client Service Manager is expected to maintain his/her broker’s license, pursue certifications and professional designations in accordance with his/her role, and attend seminars to keep abreast of industry changes.
SKILLS:
Excellent written and verbal communication skills are essential for an Account Executive. A sales mindset is necessary for this role. Attention to detail, the ability to manage competing demands, and working quickly and efficiently are all important. Accurate and consistent documentation skills are paramount. This position requires a welcoming and professional demeanor when dealing with clients as well as carrier personnel.
EXPERIENCE:
This position requires a college degree, or a high school diploma with at least 7 years of experience in the insurance industry. P&C licensing is required and industry designations highly recommended.
Position Specifications:
- Hours 8:00 to 4:30 PM Monday – Friday (not restricted to a certain branch)
- Strong work ethic and ability to work independently
- Teamwork is essential as this position requires the CSM to assist other members of the department when needed for the benefit of the client experience
Commercial Lines Account Manager
Bring your talents and enthusiasm to our growing local insurance agency. We are currently hiring for a Commercial Lines Account Manager. Attach your resume and cover letter below or email to insure@colby-group.com.
This is a full-time, salary position with full benefits including:
Medical, 401K, Dental, Vision, Paid Vacation and Paid Holidays.
Job Title: Commercial Lines Account Manager
Department: Commercial Lines
Reports To: VP of Commercial Lines Insurance
Objective: Provide advanced sales and customer service support for the department manager and producers by obtaining, maintaining, expanding, and servicing commercial lines client accounts.
Duties and responsibilities include, but are not limited to:
- Review daily mail and coordinate processing with Customer Service Representatives.
- Answer and fulfill telephone requests for your assigned client accounts.
- Enter all required data into computer system to maintain file data as current as possible on each assigned account or file.
- Assist other Account Managers as needed.
- Rate and quote renewal commercial lines risks.
- Rate and quote new business commercial lines risks.
- Remarket accounts at review when necessary.
- Review, process, place or assist in placing commercial lines applications.
- Review commercial applications, renewal requests and endorsements for adherence to underwriting authority and guidelines as established by the agency companies.
- Prepare endorsement requests on commercial lines insureds as required, update system info.
- Prepare policies, endorsements, binders, certificates as required, update system info.
- Rate and compute endorsement requests or other return premiums when required.
- Review company policies and endorsements for accuracy as required.
- Process Premium finance contracts as needed.
- Keep up to date on the rating system, forms and coverage.
- Participate in seminars and classes for skill and knowledge development and expansion.
- Enter and monitor all required data in computer system to maintain integrity of account information.
- Perform other duties as required.
Application
We are passionate about serving our clients, developing our team of professionals, and giving back to our communities. If you are a committed professional with a passion for delivering unparalleled service, we are interested in hearing from you.
Company Benefits
Join our team and enjoy these benefits as you take your career to the next level.
- 401(k)
- Dental
- Vision
- Medical
- Paid Vacation
- Paid Holidays
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